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Who Is The Best Virtual Receptionist Services Provider

Published Aug 16, 24
6 min read


OHQ's records suffice proof of a charge that is payable unless they are shown to be incorrect. Customer will certainly utilize its sensible endeavours to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, following the process laid out in Section 15. If Customer conflicts an invoice, the billing needs to continue to be paid in a timely manner nonetheless OHQ will certainly attribute or refund Client if it is later sensibly identified by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was inaccurate and the Customer is qualified to a credit rating or reimbursement.

Such revisions may consist of, without restriction, changes to the amounts of the Subscription Costs or Use Fees for OHQ Paid Services, adjustments to the usage allocations consisted of in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such revision will certainly take result after reasonable development created notice is provided to Consumer (as an example, by being posted to the OHQ Site), except that any kind of such modification that influences a Selected Paid Service will relate to Customer beginning at the beginning of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ provides notice of such modification to Customer according to Section 16.8.

If Consumer does not end its use of any kind of damaged Selected Paid Solution before the reliable date of such alteration, Client will certainly be deemed to have actually consented to such revision with regard to such Selected Paid Solution. (b) If a Prices Strategy picked by Customer is stopped, OHQ will offer Customer with affordable development notice of no less than thirty (30) days and Client will be provided the option of selecting a new Pricing Strategy from then-current pricing strategies offered by OHQ.

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For avoidance of question, this paragraph does not apply to modifications to the Catalog, which are attended to in Area 7 (live receptionist for small business).1. Customer stands for that all info given by Consumer and its customers to OHQ (consisting of, without constraint, all contact info and details relating to Customer's Bank card) is accurate, up-to-date and full at the time it is provided to OHQ

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Consumer must in any way times follow all laws, guidelines, standards and codes relevant about its use OHQ Offerings and the Customer's supply of its product and solutions to its callers. Consumer will certainly not make use of any kind of OHQ Offerings to take part in, or to encourage or assist others to engage in, any unlawful or fraudulent activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Client will sustain the applicable Membership Fee for the brand-new Paid Solution Term (the ""). The reliable day of such termination will be either (i) the Asked For Termination Date, or must Client not mention a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be retained and the OHQ Offerings available to Customer until the last day of the Last Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the extra equilibrium of the Prepaid Use Debt will be preserved by OHQ for future use by Customer if Customer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to termination of any OHQ Solution, OHQ will not be accountable whatsoever for responding to telephone calls, taking or supplying messages, or doing any type of various other tasks in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Consumer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ may call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Details collected by OHQ from Client and its callers may be utilized, divulged and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Site ("") and as may be amended every so often.

The Controller hereby designates the Processor with respect to handling tasks carried out in the program of the arrangement of receptionist solutions. OHQ and Consumer acknowledge and agree that the Cpu undergoes the adhering to obligations: The Processor shall abide with the relevant Information Security Laws and need to: (a) only act upon the created instructions of the Controller and guarantee those acting under their authority do the same; (b) ensure that people processing the data are subject to a task of self-confidence; (c) use its ideal endeavours to guard and safeguard all personal information from unsanctioned or unlawful processing, including (yet not restricted to) unintended loss, damage or damages; (d) ensure that all handling meets the needs of the GDPR and associated Data Security Laws; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior authorization of the Controller; educate the Controller of any kind of desired changes concerning Sub-Processors; they carry out a created contract containing the exact same data security commitments as laid out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Information Defense Regulation, the Processor continues to be totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in providing subject access and enabling information based on exercise their rights under the Data Security Laws.

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The Controller shall accomplish adequate and suitable onboarding and due persistance checks for all Processors, with a complete analysis of the compulsory Data Defense Legislation requirements. The Controller will confirm that the Cpu has ample and documented procedures for information violations, information retention and data transfers in place. The Controller shall acquire proof from the Cpu as to the: (a) confirmation and dependability of the employees used by the Cpu; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technical and operational steps utilized in guarding the Personal Information; and (d) procedures in position for permitting data based on exercise their legal rights, consisting of (however not limited to), subject access demands, erasure & correction procedures and restriction of handling procedures.

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