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Our solutions can be tailor-maked to match high-volume, high-complexity corporate reception requirements and we can likewise develop bespoke solutions. Have concerns? Please fill out your details and we'll be in touch. Place Australia's leading online assistant solution to the examination! We prepare to address your phone FREE for 7 days.

A whole lot of companies require their phone calls to be addressed just when they are unable to take the call themselves. If you step out of the office for an hour or your in-house assistant goes to lunch, is on leave or is active on another call and you have several telephone calls coming in at the one time.

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In such circumstances our assistants will then answer the phone as if we were in your workplace. You're constantly in control and can relax recognizing you will never miss out on one more essential call once again!.

I've worked with OfficeHQ for many years over several various organizations. After having troubles previously with an additional supplier (that were missing out on calls cardinal transgression), it's been so excellent to be able to count on prompt, expert telephone call answering.

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My medical method has grown very fast and lately they have actually been able to action in and conserve the day when various other personnel were unwell with Covid. For the level of service they give, they can never ever be the most inexpensive out there. Their client service is outstanding and they plainly pride themselves on this.

Running a dynamic legislation practice, there are a great deal of relocating parts I need to stress over. Thanks to the unwavering expertise of OfficeHQ, reception services isn't one of them. Over the ten years I have actually been with OfficeHQ they have supplied just the very best solution I might wish for.

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The service was super simple to establish and sets you back a fraction of what it would certainly to employ a receptionist. We have been with OfficeHQ for a variety of years now and couldn't be better with the solution we receive - virtual medical receptionist. Reception is handled nicely and professionally and we understand our consumers remain in excellent hands

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My customers and potential consumers have only ever before commented favourably on the solution; I don't assume any individual has actually realised it's not my own function. They are also good at stopping telemarketers. For the core purpose of addressing calls professionally, providing a great first impression and accurately taking messages, 5 star.

Is constantly addressed by personnel. We have actually been making use of OfficeHQ for over eight years currently.

This suggests only pertinent telephone calls obtain with to me, so I don't obtain disturbed when I'm ideal in the center of something! We have actually located using OfficeHQ's remote assistant solution incredibly beneficial to our firm. It has actually released up our team to react to clients on our terms, minimising distractions throughout the functioning day and allowing effective and concise interactions.

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I was stressed about not being in control of our own calls, but I have been verified incorrect and the solution has surpassed my assumptions. I would certainly recommend OfficeHQ to anyone taking into consideration online services.

Clients like it when their telephone calls are responded to, and OfficeHQ has actually addressed every single one for us. OfficeHQ provides us the guarantee that no call will certainly be unanswered, which is incredibly vital for a service-based service.

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Furthermore, having access to our very own OfficeHQ portal makes handling our account very easy. I have actually been making use of OfficeHQ for 16 years. The very best thing I have done for my organization. Now possible clients are answered on time and in the most professional method. It is crucial that my customers can always have their telephone calls answered promptly in a specialist way which produces an excellent impression.

We had diverted our phones to them whilst overseas. We utilize this service as a local business proprietor for when we are away or overseas - virtual automated attendant. They do an exceptional work and I understand my clients remain in the very best hands with this solution. We've been utilizing OfficeHQ's online phone answering solutions for the very best component of a decade and it's been a suitable way to make certain brand-new client queries are never ever missed, along with successfully managing enquiries from jobseekers.

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We never miss a company opportunity however do not have reception staffing concerns to manage. It's an excellent solution and has actually been very beneficial for our company. I can not inform you how great it's been to collaborate with OfficeHQ. I can now in fact go on holiday without stressing over addressing the phone.

Support always respond swiftly and action whatever is needed, which is substantial for us especially when we have new employees and we need to update our instructions. The group has contacted us to clarify and enhance our procedures to guarantee the ideal possible experience for our customers. OfficeHQ were always expert and simply nicest individuals on the various other end of the line! I have no reluctance in suggesting them for a function service.

We needed a remedy where our phone telephone calls are constantly addressed promptly and OfficeHQ have been aiding us with these for over 5 years now. Extremely pleased with the service thus far. The even worse point for a consumer is to call a service and there is no solution or the phone calls mosts likely to voicemail.

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As companies we work so difficult to promote our solutions and we require to be there for the customer when they make a decision to get to out. We are typically on the phone currently with other clients or busy with various other work, so having the phone calls addressed by somebody else aids us handle things.

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This enables the team to prioritise their time so that when they are returning the call they can dedicate their complete interest to this certain customer. We intend to remain with OfficeHQ, are thankful for their services and would certainly advise. We utilize OfficeHQ for our tiny organization, our after-hours telephone calls get forwarded to their reception team and it has been only an enjoyment collaborating with their reception team.

We always receive an email with the message within mins of them taking the phone call. OfficeHQ have actually answered our phone calls for a couple of years, couldn't be happier with their professionalism and trust and degree of service.