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OHQ's records are sufficient proof of a charge that is payable unless they are shown to be wrong. Consumer will certainly utilize its sensible efforts to alert OHQ of any type of billing disagreement within fourteen (14) days of receipt of a billing, following the process detailed in Area 15. If Consumer disputes a billing, the invoice needs to remain to be paid on schedule however OHQ will attribute or reimburse Client if it is later on reasonably determined by OHQ or pursuant to the dispute resolution procedure laid out in Area 15 that the billing was wrong and the Client is qualified to a credit scores or reimbursement.

Such revisions may consist of, without restriction, changes to the quantities of the Subscription Fees or Use Fees for OHQ Paid Solutions, adjustments to the usage allowances consisted of in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such revision will certainly work after practical advance composed notification is offered to Consumer (for instance, by being published to the OHQ Website), except that any such modification that impacts a Selected Paid Solution will put on Client starting at the start of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ offers notification of such alteration to Customer based on Section 16.8.

If Consumer does not end its use of any type of damaged Selected Paid Solution prior to the effective day of such revision, Customer will certainly be deemed to have agreed to such alteration relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is terminated, OHQ will supply Client with sensible advance notice of no much less than thirty (30) days and Consumer will certainly be given the option of choosing a new Rates Strategy from then-current prices plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to changes to the Rate Listing, which are dealt with in Section 7 (australian virtual receptionist).1. Consumer stands for that all info supplied by Consumer and its customers to OHQ (consisting of, without limitation, all contact information and information regarding Client's Charge card) is precise, updated and complete at the time it is given to OHQ

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Customer must at all times adhere to all laws, policies, standards and codes suitable about its use of OHQ Offerings and the Consumer's supply of its product or services to its callers. Client will not use any type of OHQ Offerings to participate in, or to motivate or assist others to participate in, any unlawful or deceitful tasks.

If a new Paid Service Term starts earlier than three (3) days after such email is sent, Consumer will certainly incur the applicable Subscription Charge for the brand-new Paid Solution Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Termination Date, or ought to Customer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Customer until the last day of the Last Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Debt will certainly be kept by OHQ for future usage by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for responding to telephone calls, taking or delivering messages, or executing any type of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Customer's Account and Customer's accessibility to the Account.

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(e) Following termination of any type of OHQ Providers, OHQ will have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Details accumulated by OHQ from Client and its customers might be utilized, divulged and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Site ("") and as may be amended periodically.

The Controller hereby appoints the Processor with regard to processing activities taken on in the course of the provision of receptionist services. OHQ and Client acknowledge and agree that the Processor goes through the complying with commitments: The Cpu will abide with the appropriate Information Security Rules and should: (a) just act upon the composed instructions of the Controller and ensure those acting under their authority do the exact same; (b) make certain that individuals refining the information are subject to a responsibility of confidence; (c) utilize its ideal efforts to secure and secure all individual information from unauthorised or unlawful processing, consisting of (however not limited to) unintentional loss, damage or damages; (d) make certain that all processing meets the demands of the GDPR and associated Information Defense Legislation; (e) ensure that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any type of designated modifications concerning Sub-Processors; they apply a created agreement including the same data security responsibilities as laid out in these Terms; comprehend that any failure for the Sub-processor to abide by the Data Protection Rule, the Cpu stays fully reliant the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in giving subject gain access to and enabling data subjects to exercise their civil liberties under the Information Defense Regulations.

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The Controller shall accomplish appropriate and appropriate onboarding and due diligence look for all Cpus, with a full analysis of the required Information Defense Regulation requirements. The Controller shall verify that the Processor has sufficient and documented processes for data breaches, information retention and data transfers in place. The Controller will obtain evidence from the Processor as to the: (a) verification and dependability of the staff members utilized by the Cpu; (b) any type of certificates, certifications and policies as described in the onboarding process; (c) technical and operational measures used in safeguarding the Personal Data; and (d) procedures in position for permitting information topics to exercise their rights, including (yet not restricted to), subject accessibility requests, erasure & rectification treatments and restriction of processing measures.